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Real Reasons why IT Projects Fail
You would have probably read about the Queensland Department of Health payroll project, which ended in a debacle with costs estimated at $1.2 billion. In the US, the Expeditionary Combat Support System...
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A Case for Simplifying IT
What is the problem? Many companies are finding that 60-80% of their IT budget is required just to ‘run’ the business. As a result, growth and innovation initiatives struggle to get the required...
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Banking Disruption
Internet access, mobile phones, and social media have fundamentally changed the way people interact with businesses. Banking is no exception. How people conduct banking has changed fundamentally in the...
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What is the Key to Satisfaction at Work
Only a few companies, like Google, have achieved the rare distinction of being considered the ‘most admired’’ and the ‘best’ companies to work for. What makes a company successful in the business, and...
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Enhancing Board's Technology Agenda
Technology is becoming increasingly important to businesses. Businesses depend on technology not just for process automation or ERP (Enterprise Resource Planning). Increasingly, technology is providing...
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Ten Tips for an Effective IT Strategy
IT Strategy development is not an easy process. It takes a lot of effort from IT Leaders, architects and business stakeholders. Even after a huge amount of effort, we often hear that within a short...
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On Making Good Decisions
Decision-making is what leaders and managers do in the business everyday. Good decisions help the organisations become successful. In the information age, despite all the resources and information...
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PMO : one size doesn’t fit all
Many CIOs are often faced with the challenge of building or upgrading the PMO. There is often a temptation to go for ‘best practice’. As result, some CIOs set the goals too high. I have seen many a...
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Six simple rules to manage complexity
In a recent TED talk by BCGs Yves Morieux suggested six simple rules to manage complexity and improve agility and effectiveness. These rules are worth sharing. The world is getting increasingly...
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Ensuring IT Value for Money
A large amount of money is spent on Information Technology each year. Organisations regularly attempt to improve IT efficiency and get a better return on the money spent. According to a January 2014...
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Mobile Technology Boosts Ecomony
Introduction Mobile technologies have become the most rapidly adopted technology in the history. Mobile technologies are changing lives everywhere. Globally, the mobile technologies have become a main...
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Get a Second Gear for your IT!
Introduction In the increasingly digital world, the pace of change, of both technology and business, is accelerating. The speed at which businesses need to respond is also increasing. Most IT functions...
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Outsorcing Inspiration
Motivating employees is a key leadership attribute. Hence, when morale is flagging, leaders take to the podium to deliver an inspiring speech and hope for the best. The question one may ask is ‘Is this...
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Is Your IT Ready to Support Transformation?
In the digital age, technology role in business transformation is becoming more and more significant. Many transformation initiatives are heavily dependent on technology enablement. In order to support...
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Establishing a productive partnership
Managing Service Delivery Relationships is a Challenge (This article was kindly contributed by my friend Peter Hind who runs Hindsight Forum in Sydney and Melbourne. It is a vendor free forum where...
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What Questions Board Should Ask Of IT
Introduction Most reports to board about the performance of Information Technology group’s performance relate to costs related metrics such as headcounts and expenses. But as the world is changing,...
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Move to Digital Needs Simpler IT
Introduction There is a myth that if an organisation begins takes steps to use digital technologies, the problem of IT complexity will resolve itself. In the digital age, organisations expect to...
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How leaders bring out the best in their teams
There are leaders who believe they are the smartest and most capable in the organisation. They don’t need any input from others. They know it all. As a result, they often find faults in good...
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Digital Payments – Opportunity or Threat
The volume of digital payments worldwide is soaring and will reach $5 trillion by 2020. This growth is fuelled by new payment systems that are designed to work seamlessly with mobiles, in-app methods...
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Reimagine customer experience to unlock value
Most companies want to improve customer experience, lower costs and increase revenues. But only a few are actually successful at achieving these goals. It is not that they are not forward-looking....
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